What is included in a boiler repair.
Our boiler repairs in Basingstoke follow the same approach whether it is a minor glitch or a complex fault, in a home or a business.
A proper diagnosis first
Every repair starts with an assessment of the whole system, not just the part that looks guilty, so we fix the cause of the fault rather than a symptom of it.
All major makes
We work on all major boiler makes, combi, system and conventional, in homes and in commercial settings.
Safe when we leave
All gas work is carried out by a Gas Safe registered engineer, and the repair is completed safely and to current standards.
A check for what comes next
Each repair includes a wider check, so we can point out anything likely to cause trouble before it turns into the next breakdown, and whether an annual service would help.
Clear advice on repair or replace
You get plain guidance on what the boiler needs. If a repair is not the sensible option on an older boiler, we explain why and what the alternatives are.
Your boiler repair in four steps.
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Step 1: Phone call
Tell us what the boiler is doing, any fault code on the display and the make if you know it. It helps us come prepared.
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Step 2: Diagnosis
We assess the system and find the cause of the fault, then explain what is wrong and what it will take to put right.
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Step 3: Repair
Once you are happy to go ahead, we carry out the repair and check the boiler is working safely before we leave.
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Step 4: Advice
We tell you about anything else we noticed and give you practical tips to keep the boiler running well.
Talk to us for more information or to arrange a free quotation. We explain what the repair involves before any work goes ahead.
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