Simon Birch Plumbing and Heating

Boiler Repairs Basingstoke.

Gas Safe registered boiler repairs in Basingstoke for homes and businesses, on all major makes. Whether the boiler has lost pressure, started making a new noise, is leaking or has stopped heating altogether, we find the cause, explain it plainly and fix it properly. If you are not sure what is wrong, describe what the boiler is doing and we will take it from there. A working heating system, especially during the colder months, is something you notice the moment it stops. Simon Birch Plumbing & Heating is based in Basingstoke and covers the towns around it.

  • Gas Safe registered engineers
  • All major boiler makes
  • The fault explained before we start
Front of a wall-hung Ideal combi boiler showing its pressure gauge, display and control dials
Request a Call Call 01256 805 164
What we fix

Common boiler faults we repair.

Every repair we carry out in Basingstoke starts with a proper diagnosis rather than a guess, the same as all our boiler repairs. These are the faults we see most often. While we are there, we also look for anything else that could cause the next fault, so the boiler stays reliable for longer. Before we pack up, the boiler is tested for optimal performance and safety.

No heating or hot water

A boiler that will not fire can come down to the gas supply, the ignition, the fan, the pump or the controls. We test rather than guess, so the part that has actually failed is the one that gets replaced.

Losing pressure

Pressure that keeps dropping usually points to a leak on the system, or to a problem with the expansion vessel or pressure relief valve. Topping it up only hides the cause.

Leaks and drips

Water under the boiler or on the pipes below it needs looking at early, before it damages the boiler or the cupboard around it. We trace where it is coming from and fix the cause.

Banging, whistling or gurgling

Noises can mean air in the system, a build-up of sludge or scale in the heat exchanger, or a pump on its way out. Each has a different fix, so we find out which it is first.

Error codes and lockouts

A code on the display tells us where to start. Note it down or send a photo, and avoid resetting the boiler again and again, as a repeated lockout usually means something needs fixing.

Left working safely

Once the repair is done we test the boiler, check it is burning and venting safely, and talk you through what we found before we leave.

Copper pipework and a magnetic filter below a wall-hung Ideal combi boiler
A magnetic filter under a combi boiler. It catches the sludge that would otherwise build up in the boiler, a common cause of noisy boilers and cold radiators.
Ideal Logic Max heat only boiler fitted inside a kitchen cupboard with a system filter above
A heat only boiler in a kitchen cupboard. Whatever the make or where it is fitted, we trace a fault to its cause before replacing anything.
How it works

How a boiler repair works.

  1. Step 1: Tell us what is happening

    Request a call, ring us, or send a photo of the boiler and any error code on WhatsApp. The more we know, the better prepared we arrive.

  2. Step 2: Diagnosis

    We test the boiler and the controls to find the actual cause of the fault, not just the symptom.

  3. Step 3: Your go-ahead

    We explain the fault and the fix in plain terms before any work starts. If a part has to be ordered, we tell you so.

  4. Step 4: Repair and safety check

    The repair is carried out, the boiler is tested, and we check it is working safely before we pack up.

What it costs Free quotation

We explain the fault and what the repair involves before starting, so you can decide with the facts in front of you. Quotations are free, with no obligation. Repairs are one of the range of boiler services we offer, so we can quote for the annual service at the same time if it is due.

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Common questions

Questions about boiler repairs in Basingstoke.

Something else on your mind? Ask when we call you back, or ring 01256 805 164.

Common signs are banging, whistling or gurgling noises, water around the boiler, heating or hot water that comes and goes, pressure that keeps dropping, higher gas bills than usual, or an error code on the display. If you notice any of these, it is worth having it looked at before a small fault turns into a bigger one.

Once a year. Of all the boiler services we offer, the annual service does most to prevent repairs: it checks for leaks, looks at the key components, cleans what needs cleaning and tests that the boiler is working safely. Our boiler services in Basingstoke cover this.

Not safely. Work on a gas boiler must be done by a Gas Safe registered engineer, and DIY repairs can also void the manufacturer warranty. Checking the pressure gauge, one reset and bleeding radiators are fine to try. Anything beyond that is a job for us, and all our boiler repairs in Basingstoke are carried out by Gas Safe registered engineers.

Often it is. If the boiler is otherwise sound and parts are still available, a repair is usually the sensible choice. If it keeps breaking down or parts are hard to get, we will tell you honestly and can quote for a new boiler installation instead, with no obligation.

Alongside repairs, our boiler services in Basingstoke include annual servicing, maintenance, and a new boiler installation when an old boiler is no longer worth repairing. Keeping all your boiler services with one Gas Safe registered team keeps things simple: one number to ring, whatever the boiler needs.

Yes. As well as Basingstoke, we carry out boiler repairs in Chineham, Whitchurch, Andover, Winchester, Alton and Hook.

Boiler repair

Tell us what the boiler is doing.

Three quick questions about the fault, then your details. We call you back to talk it through and arrange a visit.

Free quotation Step 1 of 2

About the fault

What has stopped working?

Neither means it still works but is leaking, noisy or losing pressure.

Is there an error code on the display?

If there is, a photo of it on WhatsApp helps.

How urgent is it?

All optional. It helps us come prepared. If the boiler has missed its regular maintenance, say so, as that is behind a lot of unexpected breakdowns.

Prefer to talk it through?

Call the office01256 805 164 Call the mobile07474 666 615 WhatsApp a photoSend a photo of the boiler display and any error code. Emailsimon@simonbirchplumbing.co.uk

Our boiler repairs in Basingstoke and the surrounding areas also cover Chineham, Whitchurch, Andover, Winchester, Alton and Hook.

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